About Us

Powerful Cloud and Hosting Solutions at RDPCORE DC LTD. We provide data center services, hosting services, and custom server solutions for businesses. Although we are based in England, we operate globally, with cabinets in various data centers and services available in many locations worldwide.

1 - Innovative Infrastructure and High Performance

2 - DDoS Protection and AI-Powered Security

3 - IoT Solutions and Advanced Technology

4 - 24/7 Continuous Support and Technical Services

OUR VISION

At RDPCORE DC LTD, our vision is to be a leader in innovation, continuously adapting to the evolving world of technology and providing advanced, automated solutions powered by artificial intelligence (AI) without the need for human intervention. Our goal is to offer reliable, high-performance services built on the latest technologies, helping businesses thrive in the digital future.

We are committed to delivering superior speed and efficiency through our 40,000 Mbit high-speed servers and cutting-edge Ryzen and Intel processors. Our infrastructure ensures that even under heavy workloads, businesses experience uninterrupted service with exceptional performance and speed.

Our AI-powered DDoS protection system guarantees full defense against malicious traffic and cyber threats, ensuring continuous and secure operations for our clients. Through our advanced CORE AI technology, we automate problem-solving processes, allowing businesses to operate smoothly without any manual intervention, all while maximizing system security.

Innovation is at the heart of what we do. We integrate the latest IoT solutions, making networks smarter and more efficient, and ensuring that our clients are always equipped with future-ready solutions. By continuously improving our technology infrastructure and staying ahead of industry trends, we provide the flexibility and reliability that businesses need to succeed in the modern digital landscape.

As we expand our services, we remain dedicated to offering 24/7 support, ensuring that our clients can always rely on us for secure, high-quality hosting and server solutions. Our focus is on delivering the best possible service, so businesses can focus on growth and success.

OUR MISSION

At RDPCORE DC LTD, our mission is to empower businesses to overcome the challenges of the digital world by providing innovative, reliable, and sustainable technological solutions. Our goal is not just to offer services, but to become a partner in our clients' success, contributing to their growth and long-term achievements.

Customer satisfaction is at the heart of everything we do. We provide tailored solutions to each of our clients, focusing on delivering the most suitable infrastructure and services for their needs. Whether it's data center services or server hosting solutions, we are committed to being there for our clients at every stage of their business journey.

Security forms the foundation of everything in the world of technology. This is why we protect our clients at the highest level with our AI-powered DDoS protection infrastructure. Our CORE AI technology eliminates malicious software and threats in real time, ensuring that systems remain secure and function smoothly at all times.

Innovation is part of our DNA. We are constantly evolving and staying up to date with the latest technology trends. Our 40,000 Mbit high-speed servers and the most advanced Ryzen and Intel processors meet and exceed our clients' performance and speed expectations. This technology-driven infrastructure gives our clients a competitive edge in their respective industries.

We use technology not just to solve today's challenges but to shape the future. Through our IoT and AI-based solutions, we make business processes smarter and more efficient, guiding companies through their digital transformation journey.

Finally, with our 24/7 continuous support, we guarantee that we will always be by our clients' side, ensuring business continuity and providing them with complete peace of mind.

OUR GOALS

At RDPCORE DC LTD, our goal is to strengthen our position as a leading and trusted provider of technology solutions in the global market. We aim to not only address today's challenges but also anticipate the future needs of businesses. By driving digital transformation, we help our clients streamline their operations and achieve greater efficiency through innovative, reliable, and high-performance solutions.

As technology continues to evolve, we are committed to constantly improving our infrastructure and services. Our focus is to provide our clients with the speed, security, and performance they need, using the latest in IoT, AI, and next-generation processor technology. With customer satisfaction as a top priority, we develop tailored solutions that ensure business continuity and deliver high-performance results.

In today's digital landscape, technology is an essential component of business success, and at RDPCORE DC LTD, we strive to support our clients on their journey of digital transformation. Our goals are rooted in security, performance, innovation, and customer-centricity, and we work hard to continuously enhance these pillars in every service we provide. Through intelligent and efficient solutions, we empower our clients to thrive in their respective industries.

Goal	Description
1. Customer-Centric Growth	Our aim is to help our clients achieve growth and success through the solutions we provide. By developing tailored and flexible solutions based on their needs, we contribute to accelerating their business processes. We strive to maintain the highest level of customer satisfaction, continuing to be a trusted business partner at every step.
2. Technological Superiority	We aim to continuously improve our technological infrastructure to maintain the highest standards of performance and security in the industry. Our 40,000 Mbit high-speed servers and the latest Ryzen and Intel processors deliver unmatched speed and performance, giving our clients a competitive edge. Additionally, our IoT and AI-based solutions provide businesses with access to the technology of tomorrow, today.
3. Security and Continuity	One of our primary goals is to protect our clients' data at the highest level and ensure business continuity. With our AI-powered DDoS protection system, we offer strong defense against cyber threats, while our CORE AI technology ensures system security without the need for human intervention.
4. Innovation and Future Investment.	We are committed to continuous innovation, developing solutions that make our clients' business processes smarter and more efficient. By staying ahead of the latest trends in technology, we offer future-focused solutions and guide our clients through their digital transformation journey.
5. 24/7 Support	We aim to always be accessible to our clients with 24/7 support. By continuously improving our technical support services, we provide timely and effective solutions to any issues our clients face, ensuring uninterrupted business operations.

Looking Glass

Goal	Description
1. Customer-Centric Growth	Our aim is to help our clients achieve growth and success through the solutions we provide. By developing tailored and flexible solutions based on their needs, we contribute to accelerating their business processes. We strive to maintain the highest level of customer satisfaction, continuing to be a trusted business partner at every step.
2. Technological Superiority	We aim to continuously improve our technological infrastructure to maintain the highest standards of performance and security in the industry. Our 40,000 Mbit high-speed servers and the latest Ryzen and Intel processors deliver unmatched speed and performance, giving our clients a competitive edge. Additionally, our IoT and AI-based solutions provide businesses with access to the technology of tomorrow, today.
3. Security and Continuity	One of our primary goals is to protect our clients' data at the highest level and ensure business continuity. With our AI-powered DDoS protection system, we offer strong defense against cyber threats, while our CORE AI technology ensures system security without the need for human intervention.
4. Innovation and Future Investment.	We are committed to continuous innovation, developing solutions that make our clients' business processes smarter and more efficient. By staying ahead of the latest trends in technology, we offer future-focused solutions and guide our clients through their digital transformation journey.
5. 24/7 Support	We aim to always be accessible to our clients with 24/7 support. By continuously improving our technical support services, we provide timely and effective solutions to any issues our clients face, ensuring uninterrupted business operations.

Commercial Company Name

RDPCORE DC LTD

Address Information

Avicenna House, 258–262 Romford Rd, Office 404, London, E7 9HZ, UK

Company Registration Number

16328522

VAT Number

GB 492 5088 64

Notification

This Privacy Policy explains how RDPCORE DC LTD ("we", "our", "us") collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the Information Commissioner's Office (ICO) under registration number: CSN2355623.

1. Information We Collect

We may collect and process the following personal data when you use our website www.rdpcore.com or our services:

• Contact details: Name, address, phone number, email address
• Account details: Login credentials, customer ID
• Financial information: Payment and billing details (note: card numbers are never stored, only tokenized)
• Technical information: IP address, browser type, operating system, device information
• Usage data: Information about how you interact with our services and website

2. How We Use Your Information

We process your personal data on the following legal bases:

• Contract: To provide services, process payments, and deliver invoices
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interest: To improve services, ensure security, prevent fraud
• Consent: For marketing communications, if you have opted in

3. Cookies

Our website uses cookies to improve user experience, analyze traffic, and provide personalized content. For more details, please see our Cookie Policy.

4. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected or as required by law.

5. Sharing of Information

We do not sell or trade your personal information. Data may be shared only with:

• Legal authorities when required by law
• Trusted third-party service providers (e.g., payment processors, data centers) bound by strict data protection agreements

6. Data Security

We use strict security measures to protect your data, including:

• SSL encryption for all transactions
• Tokenized credit card processing (card numbers never stored)
• Restricted access to customer databases

7. Your Rights

Under UK GDPR, you have the right to:

• Access your data
• Correct inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Restrict processing
• Transfer your data to another provider (data portability)
• Object to certain types of processing
• Withdraw consent at any time

To exercise these rights, please contact us at support@rdpcore.com

1. Parties 1.1 Outgoing email is limited to 50 emails per hour per hosting account. RDPCORE reserves the right to adjust this limit. 1.2 By registering and ordering services via www.rdpcore.com or related domains, you acknowledge that you have read, understood, and accepted the terms of this Agreement.

2. Subject 2.1 This Agreement governs the rights and obligations of the Customer in relation to the use of hosting, domain registration, and related services provided by RDPCORE.

2.2 Information provided by the Customer during registration is assumed to be accurate and will be used for service delivery, billing, and communication.

3. RDPCORE Responsibilities 3.1 Upon receipt of payment, RDPCORE agrees to provide the services ordered by the Customer.

3.2 Service credentials (usernames, passwords, IP addresses) will be delivered to the Customer. Responsibility for protecting this information rests solely with the Customer.

3.3 RDPCORE will take reasonable care to maintain service availability but cannot guarantee uninterrupted or error-free operation.

3.4 Backup facilities may be offered as part of certain services, but ultimate responsibility for maintaining backups rests with the Customer.

4. Customer Responsibilities 4.1 The Customer shall use services in compliance with applicable UK laws, international regulations, and RDPCORE's Acceptable Use Policy.

4.2 The Customer is fully responsible for all content, files, and activities hosted on RDPCORE servers, including compliance with data protection and copyright laws.

4.3 The Customer must not:

• Send unsolicited bulk email (spam)
• Engage in phishing, malware distribution, or hacking
• Infringe intellectual property rights (Copyright, Designs and Patents Act 1988, Trade Marks Act 1994, etc.)
• Consume excessive system resources on shared platforms
• Conduct illegal activities prohibited under UK or EU law

4.4 The Customer is responsible for ensuring accurate domain WHOIS details, renewals, and transfer settings.

4.5 Any taxes, fees, or legal obligations arising from the Customer's use of the services are the sole responsibility of the Customer.

5. Domains 5.1 Domain registrations, renewals, and transfers are processed via third-party registries. RDPCORE acts as an intermediary.

5.2 Domain services grant rights of use for a fixed period and are non-refundable once processed.

5.3 Failure to renew domains on time may lead to suspension, redemption fees, or loss of ownership.

6. Fees & Payment

6.1 Fees are displayed at the time of order. VAT will be applied in accordance with UK tax regulations.

6.2 RDPCORE reserves the right to adjust service fees due to inflation, exchange rate fluctuations, or registry price changes.

6.3 In case of late payment, services may be suspended. For server rentals, data may be deleted after 10 days of non-payment.

7. Suspension & Termination 7.1 RDPCORE may suspend services without notice if:

• Payments are overdue
• Services are used for prohibited activities
• Excessive or harmful resource usage is detected

7.2 RDPCORE may terminate the Agreement immediately if the Customer breaches any terms.

7.3 The Customer may cancel services by providing notice through the control panel before the renewal date.

8. Liability 8.1 RDPCORE shall not be liable for:

• Loss of data caused by Customer negligence
• Service interruptions due to external factors (e.g., network failures, DDoS attacks)
• Damages caused by Customer misuse or illegal activities

8.2 RDPCORE's total liability under this Agreement shall not exceed the amount paid by the Customer for the affected service in the preceding 30 days.

9. Communication 9.1 Notices will be sent to the email address provided by the Customer at registration.

9.2 The Customer must keep contact information up to date.

10. Governing Law & Jurisdiction 10.1 This Agreement shall be governed by and construed in accordance with the laws of England and Wales.

1. Hosting Usage

1.1 Outgoing email is limited to 50 emails per hour per hosting account. RDPCORE reserves the right to adjust this limit. 1.2 Customer backups may be retained on our servers for up to 15 days and may then be deleted automatically. 1.3 Hosting packages must be used only for standard web hosting purposes. Use as file sharing, backup storage, download centers, or similar purposes is prohibited. 1.4 Bulk or unsolicited email (spam) is strictly prohibited. 1.5 Customers are solely responsible for backing up their own data. RDPCORE accepts no liability for data loss. 1.6 Complimentary backup quotas are limited to 2 GB and 100,000 inodes. Data exceeding these limits is excluded from backup. 1.7 Free website transfer services are provided on a best-effort basis with no guarantee. 1.8 "Unlimited" resources are subject to fair use. Indicative thresholds: monthly traffic up to 50 GB, disk usage up to 10 GB. 1.9 Unless otherwise stated, CPU usage is limited to one full processor core. In certain packages, this may be increased. 1.10 Default inode/file limit is 200,000 per account. 1.11 Parked or alias domains may only point to the main hosted website. Use for email-only or unrelated services is prohibited. 1.12 Customers must ensure they have legal rights to use any addon/alias domains. 1.13 Custom PHP functions or modules beyond the hosting environment are not supported. 1.14 SSH access is not provided on shared hosting services. 1.15 Dangerous PHP functions (exec, popen, proc_open, etc.) are disabled. 1.16 RDPCORE monitors resource usage and may suspend, limit, or restrict accounts exceeding fair use policies. 1.17 RDPCORE may change servers, IPs, or infrastructure as required without prior notice. 1.18 Campaigns, discounts, or promotions are personal and non-transferable. Abuse will result in suspension. 1.19 Each hosting package is limited to one administrative account. Duplicate or fraudulent accounts may be suspended. 1.20 RDPCORE reserves the right to terminate services and issue a refund at its sole discretion. 1.21 RDPCORE reserves the right to amend package features or service terms.

2. Domains

2.1 Domain registrations, transfers, and renewals are subject to registry rules.

2.2 Domains registered must not infringe trademarks, financial institutions, or promote illegal activities.

2.3 Failure to renew domains may lead to suspension, redemption fees, or loss of ownership.

3. Prohibited Content and Activities

The following activities and content are strictly prohibited:

• Spam, phishing, or fraud attempts
• Malware distribution, hacking tools, brute-force attacks
• IRC servers, proxy scripts, anonymizers
• Warez/pirated content, copyright infringement
• High-yield investment programs, Ponzi, MLM schemes
• Child sexual abuse material (immediate suspension)
• Illegal streaming of copyrighted content (sports, films, TV)
• Cryptocurrency mining on shared hosting
• Excessive cron jobs (less than 15-minute intervals)
• Any activities violating UK law, GDPR, or applicable international laws

4. Policies

4.1 RDPCORE enforces fair usage to protect system performance and service quality for all customers.

4.2 We operate a strict zero-tolerance policy on spam.

4.3 Customers are solely responsible for maintaining their own backups, even if RDPCORE provides additional backup options.

4.4 Abusive or offensive behaviour towards RDPCORE staff will result in immediate service suspension without refund.

5. Termination

5.1 RDPCORE may suspend or terminate services if the Customer breaches these terms.

5.2 The Customer may cancel services before the renewal date via the client portal.

5.3 No refunds are available for domain registrations once processed.

6. Governing Law

This Agreement shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

1. Hosting & Reseller Services

1.1 Outgoing email is limited to 50 emails per hour per hosting account. RDPCORE reserves the right to adjust this limit. 1.2 Customer backups may be retained on our servers for up to 15 days and may then be deleted automatically. 1.3 Hosting packages must be used only for standard web hosting purposes. Use as file sharing, backup storage, download centers, or similar purposes is prohibited.

2. Virtual Servers (VDS) & Dedicated Servers

2.1 RDPCORE does not perform backups on Virtual Servers (VDS) or Dedicated Servers.

2.2 Customers may request paid backup services during order or via support. RDPCORE may assist in configuring backups; however, it is the Customer's responsibility to ensure functionality.

2.3 RDPCORE shall not be liable for any data loss arising from hardware or disk failures where no paid backup service has been purchased.

3. Physical Servers

3.1 For rented physical servers, RDPCORE provides no free or paid backup services.

3.2 All responsibility for data backup and recovery lies entirely with the Customer.

4. Paid Backup Services

4.1 Customers may purchase 3 to 7-day backup cycles as an additional service.

4.2 These backups are stored on separate backup servers and may be restored upon request.

4.3 Customers with active backup subscriptions are entitled to up to 7 free restores per month. Additional restores may be subject to extra fees.

4.4 Backups are system-level snapshots. RDPCORE cannot be held responsible for corrupted backups or issues that existed at the time a backup was taken.

5. Account Termination & Backup Removal

5.1 Accounts overdue by 7 days may be suspended and data deleted from servers.

5.2 Once a service is terminated or deleted, all associated backups are permanently removed.

5.3 Customers cannot request backups after service expiry or termination.

6. Limitation of Liability

6.1 Backups provided by RDPCORE are offered without warranty.

6.2 The ultimate responsibility for maintaining complete and up-to-date backups lies with the Customer.

6.3 RDPCORE shall not be held liable for any loss of data, corruption of backups, or indirect damages arising from backup-related issues.

1. Introduction

At RDPCORE, we are committed to being transparent about how we use cookies and similar technologies. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies. This policy applies to all RDPCORE websites and services that link to it.

2. What are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember preferences, and improve your browsing experience.

Cookies may be:

• Session cookies: Temporary, deleted when you close your browser.
• Persistent cookies: Remain until they expire or are deleted.

3. How We Use Cookies

We use cookies for the following purposes:

• Essential cookies: Required for site functionality (e.g., login, shopping cart, account security).
• Performance & analytics cookies: To analyse how our website is used and improve performance (e.g., Google Analytics).
• Functionality cookies: To remember your preferences such as language, region, or form settings.
• Security cookies: To detect and prevent malicious or fraudulent activity.
• Advertising / third-party cookies: To deliver relevant content and measure the effectiveness of marketing campaigns.

4. Third-Party Cookies

Some cookies are set by third parties we work with, such as analytics providers or advertising networks. These providers may use cookies to track your browsing activity across other websites.

5. Your Choices

When you first visit our website, you will see a cookie consent banner. You can:

• Accept all cookies
• Reject non-essential cookies
• Manage your preferences

You can also manage cookies through your browser settings. Please note that disabling certain cookies may limit website functionality.

6. Updates to this Policy

We may update this Cookie Policy from time to time. Changes will be published on this page with the updated date.

7. Contact

If you have any questions regarding our use of cookies, please contact us at:

RDPCORE DC LTD
Email: support@rdpcore.com
ICO Registration No: CSN2355623

1. Cancellation of Services

1.1 Outgoing email is limited to 50 emails per hour per hosting account. RDPCORE reserves the right to adjust this limit. 1.2 Customer backups may be retained on our servers for up to 15 days and may then be deleted automatically. 1.3 Hosting packages must be used only for standard web hosting purposes. Use as file sharing, backup storage, download centers, or similar purposes is prohibited. 1.4 Bulk or unsolicited email (spam) is strictly prohibited.

2. Refund Policy

2.1 Refunds may only be issued where:

• The service has not yet commenced, and
• The product/service is resalable in the same condition.

2.2 Refunds will not apply to the following non-refundable products/services:

• Domain registrations, renewals, or transfers
• SSL certificates or third-party licensed products
• Technical support or setup services
• Virtual server (VPS/VDS), dedicated server, or physical server services
• Cloud services
• Free services, trial services, or promotional products

2.3 Customers have the right to withdraw from an unused service within 14 calendar days of purchase, in accordance with the UK Consumer Contracts Regulations 2013, unless the service has already been activated.

3. Refund Method

3.1 Approved refunds will be processed within 15 business days via the original payment method.

3.2 For card payments, transaction fees, bank charges, or third-party costs may be deducted.

3.3 Refunds may alternatively be provided as account credit, which can be used towards other RDPCORE products or services. Account credits are non-cashable.

4. Foreign Currency Transactions

4.1 Refunds will be processed in the original payment currency. Exchange rate differences or fluctuations will not be covered by RDPCORE.

5. Rejection of Refund Requests

5.1 RDPCORE reserves the right to reject refund requests that do not comply with this policy.

5.2 Misuse of services, violation of terms, or abuse of promotional offers will void refund eligibility.

6. Withdrawal of Refund Requests

6.1 Customers may withdraw a refund request at any time prior to its completion by contacting support.

7. Governing Law

7.1 This Cancellation and Refund Policy is governed by the laws of England and Wales.

7.2 Any disputes will fall under the exclusive jurisdiction of the courts of England and Wales.